11-02-2014 10:02 AM
When I press the playback button the LCD will show 9 pics all the time. When I press the + button nothing happens, when I press the - button the LCD screen goes back to normal shooting mode (jumps out of playback mode). The set button does nothing.
This use to work I dont know when it stopped working. Yesterday I decided to upgrade the firmware to 1.1.0. That didnt fix the problem. I have done a "Clear Settings". Still I cant get back to viewing 1 pic on the LCD display. Its stuck at 9.
Does anyone out there have any ideas? I thought it might be a button issue but the buttons do the other functions, they just wont change the display format of the pics in playback mode.
11-05-2014 06:34 AM
Hi jawyrick!
Thanks for the post.
There is nothing that should stop the +magnify button from working in the playback mode. If it does not zoom back in to less images or a single image, the camera may need to be repaired. To start the repair process, you'll need to complete a Repair Request on our website.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.