04-27-2016 11:45 AM
Hello everyone! I've owned a Canon EOS Rebel T3i for about a year now and LOVE it. Just recently however I ordered a new lav mic for it and realized it would not use the external settings and only record with the internal mic. At first I blamed the mic, but when I plugged in my other external mic that one too would not work.
My settings are set to Manual and my camera even says that I am using an external mic, but when I record all I hear is distortion. Is there a solution to this? I am on YouTube and post videos weekly so I need this fixed ASAP.
Thank you!
04-27-2016 12:12 PM
Did you try lowering the gain?
Does your mic need phantom power?
04-27-2016 12:15 PM
Yes! And no it doesn't. Each mic that I have works perfectly, but then decided to stop working. I realized this issue was occuring a few weeks ago and thought it might just be the mic, but I never had mic issues before. The handheld mic I use always works, and all I had to do was plug it in. But now it stopped working and the internal mic takes over.
04-27-2016 12:29 PM
04-27-2016 01:04 PM
You can try looking in the socket and see if there is a piece of paper or something blocking it.
Otherwise, try setting the camera to factory defaults and try again. If that does not work it is probably the camera.
04-27-2016 04:00 PM
"My settings are set to Manual and my camera even says that I am using an external mic, but when I record all I hear is distortion. Is there a solution to this? I am on YouTube and post videos weekly so I need this fixed ASAP. "
If all that you hear is distortion, then it is possible that you may have the external microphones miswired, especially if they are microphones with balanced outputs.
04-27-2016 04:07 PM
Thank you for your reply. I have distiortion with and without the microphones. At first when I used the microphones everything was crystal clear, but recently even when I plug in the mics all I hear is sizzle, distortion and the internal mic. It's like it can't recognize the external mic.
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