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New Contributor
Posts: 1
Registered: ‎07-25-2016

Camera won't focus

I bought my first DSLR camera just a couple of weeks ago, it's a Canon EOS 1200D. Yesterday I was fiddling around with some of the settings to see what they did, and now the camera won't focus at all. 

 

The lens is the standard 18 - 55mm lens that came with it, and it won't focus at at either on manual or auto focus mode. It's a bright sunny day with no low light issues, so that's not the problem. It just won't focus at all. I have tried resetting it but that hasn't helped.

 

Any suggestions as to what I might have done, what might have gone wrong, what I could do to fix it would be very welcome. Bear in mind that I know very little about DSLRs at this stage. Many thanks. 

Esteemed Contributor
Posts: 4,907
Registered: ‎02-17-2016

Re: Camera won't focus

So in manual mode when you turn the focus ring on the lens, it does not focus? You might have the 18-55 mm lens focus problem, look for that lens in the lens forum.

VIP
Posts: 11,899
Registered: ‎08-13-2015

Re: Camera won't focus

Does "it won't focus" mean that the lens doesn't try to move, or that it never locks onto a focus point?

 

Camera not focusing can be caused by any one of a number of reasons, none of which are related to hardware failure.

 

1.  Not enough light for the AF system to operate.

2.  Too close to a subject for the AF to focus.

3.  There isn't enough contrast at the selected AF point for the AF system to operate.

4.  The lens AF/MF switch is set to MF.

 

The auto focusing motors could also be jammed, which is a common problem with your lens.  Most users of the lens are new to DSLRs and frequently turn the focus ring, instead of the zoom ring, when the lens is in AF mode.  The lens lacks manual override of auto-focus, so turning the ring can jam the AF motors inside the lens.  The lenses reportedly rattle when shaken when this happens.

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"Doctor told me to get out and walk, so I bought a Canon."
Respected Contributor
Posts: 1,973
Registered: ‎02-26-2015

Re: Camera won't focus

[ Edited ]

@Parselmouth wrote:

I bought my first DSLR camera just a couple of weeks ago, it's a Canon EOS 1200D. Yesterday I was fiddling around with some of the settings to see what they did, and now the camera won't focus at all. 

 

The lens is the standard 18 - 55mm lens that came with it, and it won't focus at at either on manual or auto focus mode. It's a bright sunny day with no low light issues, so that's not the problem. It just won't focus at all. I have tried resetting it but that hasn't helped.

 

Any suggestions as to what I might have done, what might have gone wrong, what I could do to fix it would be very welcome. Bear in mind that I know very little about DSLRs at this stage. Many thanks. 


Set the camera to 'Green Square' Automatic mode. And go outside during the day and try and take a picture of something about 10 feet away.

 

If the camera works you have messed up something in the settings and you need to clear the cameras settings.

 

Set the camera to P mode and in the menu

 

Clear the camera settings

clear camera settings.JPG

and

 

Clear all Custom Functions

clear custom function.JPG

 

Check your manual for the exact location of these settings on your model camera.

Esteemed Contributor
Posts: 2,388
Registered: ‎11-14-2012

Re: Camera won't focus

AND make sure the switch ON THE LENS is in AF.

"A skill is developed through constant practice with a passion to improve, not bought."
VIP
Posts: 11,899
Registered: ‎08-13-2015

Re: Camera won't focus

[ Edited ]

@cicopo wrote:

AND make sure the switch ON THE LENS is in AF.


Just as a test.  Set lens AF/MF switch to MF, and see if the focus ring turns freely and silently, throughout its' range.

 

It is possible that you may have set up Back Button Focus, too.  That must be manually disabled.

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"Doctor told me to get out and walk, so I bought a Canon."
Forum Elite
Posts: 14,262
Registered: ‎12-07-2012

Re: Camera won't focus

"AND make sure the switch ON THE LENS is in AF."

 

This is the problem!  Manual in the camera is different than manual on the lens.

EB
EOS 1DX and 1D Mk IV and several lenses!
Esteemed Contributor
Posts: 4,907
Registered: ‎02-17-2016

Re: Camera won't focus

Where is there a manual focus setting in the camera?

VIP
Posts: 11,899
Registered: ‎08-13-2015

Re: Camera won't focus


@kvbarkley wrote:

Where is there a manual focus setting in the camera?


"The lens is the standard 18 - 55mm lens that came with it, and it won't focus at at either on manual or auto focus mode."

 

I am fairly certain that the OP fully understands the significance of the AF/MF lens switch. 

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"Doctor told me to get out and walk, so I bought a Canon."
Honored Contributor
Posts: 5,558
Registered: ‎06-25-2014

Re: Camera won't focus

Waddizzle wrote:


kvbarkley wrote:

Where is there a manual focus setting in the camera?


"The lens is the standard 18 - 55mm lens that came with it, and it won't focus at at either on manual or auto focus mode."

 

I am fairly certain that the OP fully understands the significance of the AF/MF lens switch


Probably. But he wouldn't be the only OP who didn't. I remember one that didn't know the difference between manual focus and manual exposure.

Bob
Philadelphia, Pennsylvania USA
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