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New Contributor
Posts: 2
Registered: ‎03-23-2017

Camera won't focus or take pictures.

My camera was working perfect yesterday. SD card is in, battery is charged and it won't shoot on any mode. I've tried resetting it and cleaning it, as well as putting it on different modes. This camera is only a few months old and taken well care of. I'd love to get this figured out before my family leaves tomorrow.

Thank you!
Super Contributor
Posts: 232
Registered: ‎11-03-2015

Re: Camera won't focus or take pictures.

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what camera you have. That way, the community will be able to assist you with suggestions appropriate for your product.

Any other details you'd like to give will only help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).


New Contributor
Posts: 2
Registered: ‎03-23-2017

Re: Camera won't focus or take pictures.

Yes, I'm sorry! It's a Canon EOS Revel t6

When I changed the lens to another, it worked. I'm newer to photography so I'm curious if anyone can tell me why my lens could not be working? It's also brand new
Honored Contributor
Posts: 6,235
Registered: ‎11-13-2012

Re: Camera won't focus or take pictures.

Check to see if the AF switch on the lens got moved accidentally to Manual. 

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LR Classic
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