07-25-2018 12:57 PM
07-25-2018 02:14 PM
If you have any accessories attached to the camera, can you please remove them. Also remove the lens ... so that nothing is in the camera except the battery and a memory card.
Does the camera still snap a photo when you power it on?
Re-attach the lens, set the lens to manual focus mode (the AF/MF switch on the lens barrel should be set to MF), turn the main mode dial to auto (the green A with the box) and try to take a shot (it should make no attempt to focus, but it should take a shot -- albeit an out-of-focus shot but we're just trying to determine if you have a lens problem vs. a body problem.)
Let me know what the results are.
07-27-2018 11:36 AM
First as Tim suggests if you have any accessories like a battery grip remove them. All of them. However as a second step you need to do a reset of the Rebel. In the menu under Tools you will find a clear all settings. Do that.
You did not mention if you were using a Canon lens or not. If it is not a true Canon brand lens remvoe it also and put the real Canon lens on.
Now go outside on a nice day with the Rebel set to the green square mode. Lens set to AF and try a shot. If it works all is good. If it does not work call Canon support 1 (800) 652-2666 as your SL2 is broken.
07-27-2018 11:37 AM
One other thing about removing all non-Canon stuff, even if it is the battery. Use the real Canon battery not an off brand. This is important.
07-30-2018 11:12 AM