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New Contributor
Posts: 2
Registered: ‎06-27-2019

Camera not working

I haven't used my camera in a few years but took it out today to see if it would work. I charged the battery and put it inside the camera and it would turn on but only for a few mintues. The screen of the camera would then show these green lines and turn off. I can take the battery out and put it back in, but it just does the same thing after a few mintues. After I put the battery back in I also at times get a busy or err message. Thanks for any help. 

Posts: 589
Registered: ‎11-20-2012

Re: Camera not working

Hi naboujaoude! 

Thanks for posting in the Canon Forums! 

To have a better understanding of your issue, please let everyone know what model camera you own. 
If this is a time-sensitive matter, our US-based technical support team can help HERE


New Contributor
Posts: 2
Registered: ‎06-27-2019

Re: Camera not working

I have a Canon EOS Rebel SL1

Product Expert
Product Expert
Posts: 956
Registered: ‎10-17-2012

Re: Camera not working


We recommend sending the unit to Canon at your earliest convenience.  You may fill out an online repair request form at the following link to setup your repair using our online service.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
Respected Contributor
Posts: 1,450
Registered: ‎11-19-2017

Re: Camera not working


Test the camera with a know good power source/battery


Then you can determine if its working or not.

Bay Area - CA
~6D2 ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~Pixima Pro-100
Posts: 11,932
Registered: ‎12-07-2012

Re: Camera not working

Curious, the obvious first thing to suspect is the battery/charger.  Why have you not done that first off?  Smiley Frustrated

EOS 1DX and 1D Mk IV and several lenses!
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