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Camera not taking photos and screen is messed up

jergoldenberg
Apprentice

Hey Community,

 

When i go to take a photo i get all these weird lines on my screen and when i look into the lens it says "busy" any idea? 

 

IMG_3558.JPG

2 REPLIES 2

ebiggs1
Legend
Legend

Start the process of tedious elimination. Try a new SD card. Now you need to try a different lens. The battery. The charger. Whatever else that is involved with your shooting.  If all is well and you still don't get your shots, call Canon service.

EB
EOS 1DX and 1D Mk IV and less lenses then before!

TCampbell
Elite
Elite

Looking at your image and ignoring the black lines... that's the camera status screen, not an image.  So this isn't a sensor defect or memory card defect, it's a screen defect.

 

There wont be a setting you can change to fix that yourself.  You'll need to contact Canon support for service on the camera.

 

 

Tim Campbell
5D III, 5D IV, 60Da
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