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New Contributor
Posts: 1
Registered: ‎11-21-2020

Camera disconnects prior to import

My Mac recongnizes the rebel xs but then disappears prior to downloading new images. I have downloaded the new software on the canon site and restarted the computer. Help! It has all my holiday pictures on it and I can't access them!

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Honored Contributor
Posts: 7,163
Registered: ‎11-13-2012

Re: Camera disconnects prior to import

You could connect your camera and use the Apple Image Capture app. 

A better choice would be to use an external SD card reader. 

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic
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