Canon Community Canon Community
 


Reply
Highlighted
Occasional Contributor
Posts: 6
Registered: ‎07-12-2020
Accepted Solution

Battery not showing as fully charged

When I charge the batteries for my RebelT3i, then install them in the camera, the charge level shows at the reduced level.  Turns on fine, takes great pictures, but shows low in a few minutes.  Help....

Highlighted
Reputable Contributor
Posts: 934
Registered: ‎11-14-2012

Re: Battery not showing as fully charged

[ Edited ]

Estimated recoverable capacity when storing Li-ion for one year at 25 degrees Celsius is 80% when charged to 100%.

If you haven't stored the batteries charged to 40-60% in a refrigerator and you bought the batteries when your camera was new I would say it is time to buy new ones.

 

By performing a full discharge/charge you calibrate the battery indicator. Not recommend to do often.

DCS 3c, DCS 520, D30, D60, 1Ds, 300D, 30D, 1000D IR, 7D, 6D, 6D, M5
15-45/3.5-6.3 IS, 16-35/4 IS, 22/2, 24/1.4 II, 24-105/4 IS, 50/1.4, 85/1.8, 100/2.8, 70-200/2.8 IS II, 300/2.8 IS
Highlighted
VIP
Posts: 10,188
Registered: ‎08-13-2015

Re: Battery not showing as fully charged


@JudyBear wrote:

When I charge the batteries for my RebelT3i, then install them in the camera, the charge level shows at the reduced level.  Turns on fine, takes great pictures, but shows low in a few minutes.  Help....


The average life expectancy of most batteries is 5 years.  How old is yours?

----------------------------------------------------------------------------------------------------------------------------------------------------------

"Doctor told me to get out and walk, so I bought a Canon."
Highlighted
Occasional Contributor
Posts: 6
Registered: ‎07-12-2020

Re: Battery not showing as fully charged

How do I perform a full discharge to reset the indicator.  I was given the camera, so I don't know if that has been done previously.  Thank you for the reply, I am eager to learn all I can about this camera.

Highlighted
Occasional Contributor
Posts: 6
Registered: ‎07-12-2020

Re: Battery not showing as fully charged

I just bought 2 new ones, and have 2 that came with the camera.  All batteries show the same level of charge when I put them in the camera.  I am baffled...

Highlighted
VIP
Posts: 12,910
Registered: ‎12-07-2012

Re: Battery not showing as fully charged

"How do I perform a full discharge to reset the indicator."

 

You can't on a T3i.

EOS 1DX and 1D Mk IV and several lenses!
Highlighted
VIP
Posts: 10,188
Registered: ‎08-13-2015

Re: Battery not showing as fully charged


@JudyBear wrote:

I just bought 2 new ones, and have 2 that came with the camera.  All batteries show the same level of charge when I put them in the camera.  I am baffled...


Are of these batteries made by Canon?  The third party batteries can be unreliable, and nearly all of them do not last as long as the genuine Canon batteries.  

 

Is your battery charger made by Canon?  They have been known to fail, too.

----------------------------------------------------------------------------------------------------------------------------------------------------------

"Doctor told me to get out and walk, so I bought a Canon."
Highlighted
VIP
Posts: 12,910
Registered: ‎12-07-2012

Re: Battery not showing as fully charged

"I just bought 2 new ones, and have 2 that came with the camera.  ...  I am baffled..."

 

The other component in this chain is the charger. BTW, you did buy genuine Canon batteries and not off brand look alike?

If a new Canon battery and new Canon charger AND resetting the camera back to default does not work, I suspect you are better off looking for a new camera. You may be better off right now and just start shopping for a new camera. Just give it a thought or two.

 

You might want to contact Canon 1 (800) 652-2666

EOS 1DX and 1D Mk IV and several lenses!
Highlighted
Occasional Contributor
Posts: 6
Registered: ‎07-12-2020

Re: Battery not showing as fully charged

How do I reset to default settings?
Highlighted
Occasional Contributor
Posts: 6
Registered: ‎07-12-2020

Re: Battery not showing as fully charged

Does Canon even make their own batteries anymore?  I can't seem to find them online anywhere?

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement