02-03-2018 11:27 AM
Solved! Go to Solution.
02-03-2018 05:58 PM
Hi! I am a novice at photography. I bought a used rebel t3i with the stock lens on it (18-55). I believe it's the stm version. It was working fine but know I have a problem. The autofocus only works when it has to turn counterclockwise. If it has to turn clockwise it will still turn counterclockwise. I'm trying to figure out what's the issue.
If it's the STM version, it should say so on the lens. If it isn't, it may have been damaged by someone trying to focus it manually while it was in AF mode. Such damage is sometimes reversible, and the (rather brutal) technique for doing so has been described two or three times in this forum. It sounds as though it would do more harm than good, but those who have tried it swear that it sometimes works. In any case, the alternative is to junk the lens, which isn't worth the cost of professional repair.
If it is the STM version, focusing it manually in AF mode shouldn't do any damage. In that case, the problem must be something else.
02-04-2018 12:35 PM
02-04-2018 01:59 PM
It's not the stm version so i probably killed it
Don't give up until you've tried the "fix". The theory is that the autofocus motor gets jammed if you try to focus the lens manually while it's set to "AF". But sometimes it can be unjammed, with the lens surviving the experience more or less intact. It involves bullying the lens into submission and doesn't require any busy work with tiny screwdrivers or jewelers' loupes. Definitely worth trying.
02-04-2018 02:49 PM
Here's the rundown of how you can see if this is something you can fix yourself easily:
What you'll want to do is put your lens into MF mode and put the top dial of the camera into P.
Rotate the focus ring (not the zoom ring) all the way one way until it stops, then rotate it the other way. You might hear clicks, pops, or even a little bit of crunching. This is OK, but don't force anything!
Once you've rotated the focus ring either direction, put the lens back into AF mode, and put the top dial in "Green Box," "Auto," or "A+" mode, and go to a well-lit area and take a photo of something with a good amount of contrast - not a plain white wall or the sky. If your flash pops up and strobes, your camera is struggling to focus. If your subject is within 10 feet or so, the pop-up flash can help the lens to achieve focus. If it's farther than that, not so much.
If your camera beeps, and you see a red dot in your viewfinder, or if the lens doesn't move, then it's broken.
If you get a good focus, and the camera snaps a shot, huzzah, you've fixed it!
02-05-2018 06:01 PM
I tried it before and tried it again and it didn't work. I sutdy electrical engineering, I'll try to open it since I don't have anything to loose and I'm going to throw de lens away anyways.