06-19-2014 08:24 PM
However, when taking pictures via the touch screen, they save automatically and everything is well. So why don't the pics stay on my camera if I use the shutter button?...This has been going for a couple of weeks now. Pretty frustrating. thanks for the help!
06-19-2014 08:54 PM
Hi, turkish1230!
So that the Community can help you better, we will need to know exactly which model of Canon camera you're using. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 8 AM and 12 AM ET (5 AM to 9 PM PT) and Saturdays between 10 AM and 8 PM ET (7 AM to 5 PM PT).
Thanks and have a great day!
06-20-2014 12:34 PM
06-20-2014 01:57 PM
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