04-01-2018 02:18 AM
Yesterday, all of sudden the camera has stopped saving pictures correctly. Looking through the viewfinder or back screen, image looks fine. As soon as you take a picture you get the following. This is the image that shows up on the back screen and on the SD card
Any ideas of what may be causing this? On vacation and would really like to be using the camera.
04-01-2018 09:32 AM
@edroutmanwrote:Yesterday, all of sudden the camera has stopped saving pictures correctly. Looking through the viewfinder or back screen, image looks fine. As soon as you take a picture you get the following. This is the image that shows up on the back screen and on the SD card
Any ideas of what may be causing this? On vacation and would really like to be using the camera.
Looks like a failure either of the card or of the circuitry that writes the card. What model of camera is this? Have you tried a different card?
04-01-2018 01:04 PM
Try another memory card & format it in camera before testing things. If it's not the memory card you may be in trouble.
04-01-2018 01:32 PM
Here's the first steps I take when things go wrong with a Canon camera.
Take out the battery and the memory card.
Install a charged Canon battery (not third party)
Turn mode knob to P
Turn on the camera
Reset to default settings (see manual)
If you can give us more information, like the model of the camera, what settings you're using, what solutions you've tried, that will help a lot. 🙂
04-01-2018 03:27 PM
"Any ideas of what may be causing this?"
Get a new high quality SD card.
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
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