I sent in my Canon Rebel T5i in for repair to the Costa Mesa Canon center and Fed Ex shows it was received ten days ago 11/25. I sent it with signature delivery so I have proof it was delivered.
Canon repair still hasn't logged it in on their "Track Your Repair Online" system. Their system states "The repair request you have submitted has not yet been received at our Factory Service Center or is an invalid case. Please contact us if you require further assistance"
I contacted several supervisors at Canon repair, still no word on my camera - just more put-offs until next week. I use the camera for business - so my work is suffering. Anyone have a suggestion?
