My well used Rebel XS dropped from about 5 feet and now the eye-piece is out of focus, however it still takes perfectly focused pictures. It will come back into focus by tipping the camera upwards slightly - you can hear a slight "flap".
I took out the focus plate out and reset it, but that was not the problem. With the focus plate out I looked inside the diopter area and when the camera is tilted you can see a glass lens that cna move. It is actually inside the diopter unit - behind a fixed lens. When the diopter wheel is adjusted the focus "jumps" so presumably the lens that I saw is somehow attached (or perhaps now detached) to the diopter adjustment knob.
I can actually tilt the camera up slightly and to the left and if I tap it slightly it will maintain viewfinder focus for a little while when the camera is returned to level.
I cannot figure out how to access that lens/knob connection area to see about correcting the issue.
Any suggestions short of sending the camera for repair (concerned about cost)?
12/05/2023: New firmware updates are available.
09/26/2023: New firmware updates are available.
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
03/30/2023: New firmware updates are available.