10-02-2023 05:06 PM
10-02-2023 05:44 PM
Greetings,
Please tell us what brand and model of memory card you are using?
Is it a full size card or micro SD with an adapter? Only full-size cards are recommended or compatible.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
10-02-2023 05:47 PM
I use the SanDisk Extreme PRO 300 mb/s V90 ii full size.
10-02-2023 06:13 PM - edited 10-02-2023 06:13 PM
After backing up the files on your memory card, format it in the camera and see if it stops freezing. You could also try another memory card.
10-02-2023 07:46 PM
What resolution video were you shooting? Did you notice if the camera or card were hot when it shut down?
Newton
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.