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R5- Incompatible with Sony Tough 512GB Card after firmware update

clairepics
Contributor

My friend and I both just purchased R5s. His has the original firmware and I just updated mine to Version 1.2.0 from canon's website. I put in a brand new 512GB Sony Tough CF Express card and the camera said it was not a compatible card. It asked me to take it out and put it back in again or reformat it. I tried both. The camera couldn't reformat it because it wasn't compatible. I then handed the brand new card to my friend to try in his R5 that didn't have the new firmware and it read it with no problems and he was able to format the card for me. After formating the card on his original firmware R5, it worked perfectly in my camera.

 

Does this mean Version 1.2.0 is not compatible with Sony tough 512GB cards? If so, does this mean I'm limited to other brands or smaller cards from now on? My friend lives in Dallas and is only here for the holidays, so I'm not going to be able to lean on his camera after tomorrow. Is this a known bug or issue that could be fixed?

 

Thanks!
Claire

 

14 REPLIES 14

Waddizzle
Legend
Legend

I suggest that you rollback the firmware to the previous version if it is still available to download.

--------------------------------------------------------
"The right mouse button is your friend."

jrhoffman75
Legend
Legend

Give Canon a call at 1-800-OK-CANON. 

 

 

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

Agree with Wadizzle, rollback unless you are willing to part with the card...

 

But also do as John suggested, contact Canon, they need to be aware of a compatibility issue if one exists.  Thats an expensive card to be rendered useless by a FW update.   

~Rick
Bay Area - CA


~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

jrhoffman75
Legend
Legend
I don’t believe Canon cameras allow firmware rollbacks.
John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

Sadly, John is correct.

 

Firmware Version 1.2.0 is for cameras with firmware up to Version 1.1.1. If the camera's firmware is already Version 1.2.0, it is not necessary to update the firmware.
Once the EOS R5 is updated to Firmware Version 1.2.0 (or later), it cannot be restored to a previous firmware version (Version 1.0.0 to 1.1.1).

 

I was hopeful though as well.

~Rick
Bay Area - CA


~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It


@jrhoffman75 wrote:
I don’t believe Canon cameras allow firmware rollbacks.

Worked with my 6D and my 7D. Also works with R6 and Eos Utility or R6 and two cards. Also 5D III works.


@Peter wrote:

@jrhoffman75 wrote:
I don’t believe Canon cameras allow firmware rollbacks.

Worked with my 6D and my 7D. Also works with R6 and Eos Utility or R6 and two cards.


If it did not work, then how would someone install Magic Lantern, or later remove it.

--------------------------------------------------------
"The right mouse button is your friend."


@Peter wrote:

@jrhoffman75 wrote:
I don’t believe Canon cameras allow firmware rollbacks.

Worked with my 6D and my 7D. Also works with R6 and Eos Utility or R6 and two cards. Also 5D III works.


So what Canon states is incorrect?

 

Firmware Version 1.2.0 is for cameras with firmware up to Version 1.1.1. If the camera's firmware is already Version 1.2.0, it is not necessary to update the firmware.
Once the EOS R6 is updated to Firmware Version 1.2.0 (or later), it cannot be restored to a previous firmware version (Version 1.0.0 to 1.1.1).
John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic


@jrhoffman75 wrote:

@Peter wrote:

@jrhoffman75 wrote:
I don’t believe Canon cameras allow firmware rollbacks.

Worked with my 6D and my 7D. Also works with R6 and Eos Utility or R6 and two cards. Also 5D III works.


So what Canon states is incorrect?

 

Firmware Version 1.2.0 is for cameras with firmware up to Version 1.1.1. If the camera's firmware is already Version 1.2.0, it is not necessary to update the firmware.
Once the EOS R6 is updated to Firmware Version 1.2.0 (or later), it cannot be restored to a previous firmware version (Version 1.0.0 to 1.1.1).

It might be true for this particular firmware release.  I have seen this message before, too, that it cannot be rolled back on other updates.

--------------------------------------------------------
"The right mouse button is your friend."
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