I used to be able to take shots almost as fast as I could press the shutter, but now I get no more than 5 shots before I get the BUSY message and have to wait. Same with continuous shooting mode. I have a fully charged battery, and the memory cards are formatted in the camera. It happens with both a Lexar SDHC 4GB card and a SanDisk Ultra 16GB card. This problem just started today; I've had the camera since January.
Solved! Go to Solution.
I'm not sure of the write speeds, but the Lexar is Class 4 and the SanDisk is Class 10. I first noticed the problem when I was trying to take multiple shots of a heron in flight, but I've done things like that before with no trouble.
The main thing is that the time to write to the disk and clear the buffer seems much longer than normal. I tested it just now by filling up the buffer and timing how long it takes for the LED and the available shots number to stop blinking. It takes about 17 seconds.
"It takes about 17 seconds."
That seems about right to me. I would get a new SD card anyway. You might cut off a couple seconds.
The image file size, number of possible shots, and maximum burst will vary depending on the shooting conditions (3:2 aspect ratio, subject, memory card brand, ISO speed, Picture Style, Custom Functions, etc.).
You didn't happen set it to jpg + RAW?
No, I didn't have it set to .jpg + RAW, it's always RAW only.
I checked reviews online, and the only buffer clearing time I found said 11 seconds, significantly shorter than 17.
I also tried recording movies just now. With both the class 4 4GB and the class 10 16GB, the recording stopped automatically at 3 seconds...
I called Canon, and they suggested to first try a new card with a faster write speed. They pointed out that the write speed isn't indicated on the card (that's only the read speed), but on the packaging. They said that if that didn't help, to send in the camera for service. I got a card with a 50mb/s write speed today. Much faster buffer clearing speed, and videos are recording fine 🙂
Canon's service dept. is very good. Quick response, pleasant, knowledgeable people in the USA 🙂
The solution reported didn't help me but I figured out what the problem was for me and maybe for others.
I was taking star trails with a 30 secs exposure and had noise reduction turned on. The manual indicates it can take as long as the exposure to for the noise reduction process to complete effectively doubling the time between shots.
From the EOS T3i manual.
09/26/2023: New firmware updates are available.
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
03/30/2023: New firmware updates are available.