11-15-2024 10:38 PM - last edited on 11-17-2024 08:30 AM by James_C
11-16-2024 04:00 PM
11-15-2024 10:57 PM
Greetings
It's not typical. Might it be an incorrect setting, hardware incompatibility or failure? Does this happen with any lens or just one? Take a look at your custom functions. C.Fn.. There is a setting that allows you to specify a range for selectable apertures. Resetting your camera settings is another option.
~Rick
Bay Area - CA
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11-16-2024 09:22 AM - edited 11-16-2024 09:27 AM
I've only seen one other recent report of this type of problem and it was a problem with a menu setup.
You don't say how your are trying to make adjustments to the aperture that is stuck. Have you looked at the button/dial customization menu to make sure they are set up?
Menu
Camera/Orange menu
Screen 3
Customize dials
If you can't find/resolve the problem I am confident Canon can assist you, go right to the source, save yourself some time and frustration. 800-385-2155 or 800-652-2666
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11-16-2024 12:53 PM - edited 11-16-2024 12:56 PM
Did you change the setting for the aperture range in the custom functions menu, C.Fn2 there is a setting labelled Set aperture range, and if it is changed from the default there will be a blue coloured asterisk on the right. If this is showing then you might want to change this back to the defaults which are Max. aperture 1.0 and min. aperture 91.
Check this page of the manual, you need to scroll down a little to find the Set aperture range section.
11-16-2024 04:00 PM
Thank you very much! You save me $490 for the estimated repair cost.
11-17-2024 03:53 AM
Glad to help, can you possibly mark my reply as a solution too?
Thanks,
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