Showing results for 
Show  only  | Search instead for 
Did you mean: 

My Canon 70D imports pictures when plugged in sporadically. Sometimes it works & others it doesn't


My Canon 70D doesn't always import the pictures when I plug it in to my Apple computer.  After plugging it in, sometimes the window pops up to automatically import the pictures and other times it doesn't, nothing happens.  I just took pictures of an orchestra concert last night and I can't transfer them to my computer.  I've tried to turn the camera off and on and unplug the cable but nothing works.



Does your computer have an SD card slot? Try that.

Try using Image Capture directly.

Try a new cable.


What software are you trying to use?


Which Apple OS version are you running?


Are you using a USB "hub" or directly connecting the camera's USB cable to a USB port on the Mac?


There is a way to tell the Mac what you want it to do when you attach a camera or card that contains image data.  One of the easier methods is to use the Apple "Image Capture" utility which lets you specify which program should be launched if that camera or device is connected.  I specifically go through all my cards and cameras and set them to "do nothing" so I can control what gets launched (by default, most Macs will launch the "Photos" app if any camera card or camera is connected.)


You can set it to launch anything... I've configured my Mac to launch Lightroom (just for example.)


With a bit more info, I might be able to offer you more specific instructions.

Tim Campbell
5D III, 5D IV, 60Da
03/14/2023: New firmware version 1.8.1 is available for EOS R6

03/02/2023: New Firmware Updates Are Available:

EOS R7 - Version 1.3.0EOS R10 - Version 1.3.0
02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.