06-01-2022 10:59 AM
My shutter will not open when I try to look through my Viewfinder. Please help! I can take pictures through the screen but when I switch back to the view finder, it is black.
06-01-2022 03:16 PM
The likely cause is that the mirror is locked up, so it is blocking the pentaprism from displaying the image to the viewfinder, on the other hand the sensor is able to have an unobstructed view.
What lenses were you using when this happened?
06-01-2022 03:21 PM
I was using the Canon EF 16-35 MM f/4L IS USM Ultra-Wide Zoom Lens
06-01-2022 03:35 PM - edited 06-01-2022 03:37 PM
Check that you haven't inadvertently actuated LiveView.
06-01-2022 03:39 PM
It's in Live View Shooting, not Recording.
06-01-2022 03:41 PM
Switch it out of LiveView and you will get your optical viewfinder back. It’s an either/or.
06-01-2022 03:43 PM
It sounds like the shutter opens when I switch from live view, but viewfinder is still black unfortunately.
06-01-2022 03:45 PM - edited 06-01-2022 03:47 PM
A good point. I took the comment to mean about switching back to viewfinder to mean that they had actually knowingly activated the switch.
KAMDYN: please check the diagram on P20 of your manual, shown below: it identifies a button, just to the right of the viewfinder labelled Live View Shooting Switch. That switches between live view using the LCD at the back, and the optical viewfinder. Try checking that is not rotated, and if so rotate it back to vertical. It identifies a button
06-01-2022 03:49 PM
In that case either mirror lockup is inadvertently set or your camera has a mechanical problem.
Go into the menu an reset all camera settings. See page 56 of your manual.
Wrench (yellow) menu page 4
06-01-2022 03:50 PM
I have already done that. I'm assuming it's a mechanical issue as well. Thanks for trying to help!
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