cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Installing EOS utility, typing admin password doesn't work to install

imaginegirl
Apprentice

I'm trying to install the EOS utility. I right-clicked on the EXE file and selected Run as administrator. I typed my passcode and clicked OK. The utility then displayed an error that admin privileges are required.

What is going on? I'm on Windows 11.

I know that the passcode is correct. I use it all of the time.

1 REPLY 1

Tiffany
Moderator
Moderator

Welcome to the Canon forum!

So that the Community can help you better, we will need to know what model Canon equipment you are using. Any other details you'd like to give will only help the Community better understand your issue. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE

Thank you!

Announcements