I just got a new canon rebel t6 won't load onto my MAC

[amandaarmy]

I have downloaded the software, tried all the suggestions and cant get my new rebel to load onto my mac either with the USB cord or to hook to the wifi.  I tried iphoto as well as photocapture.  I went into system preferences and followed those directions.  NOTHING. feeling frustrated and ready to return the camera.

Help please

[Waddizzle]

I don't know if they are open today, July 4, but try to call Canon Support at 1-800-OK-CANON. 

[RobertTheFat]

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@Waddizzle wrote:

I don't know if they are open today, July 4, but try to call Canon Support at 1-800-OK-CANON. 

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Now there's a case where Canon's US and UK support groups might want to work out a treadoff. The Brits could cover for the Americans on the 4th of July (definitely not a holiday in the UK!), while the Americans could handle the anniversary of BREXIT. 

[jrhoffman75]

Try going into Applications folder and select Image Capture.

Be sure WiFi is turned off on camera if you are connecting via USB.