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I have an EOS R10 and am trying to pair it with my iPhone and/or iMac.

LazyRancher
Apprentice

It tells me to start the EOS Utility on my computer but when I try there is no R10 model in the menu.   There's loads of models, but no R10.  I have been trying to pair this with either phone or desktop and keep getting random error messages "No internet" "wrong password" "unable to connect at this time". WTF.  It's sucking the joy out of this purchase.  I have hundreds of photos and the only way I can view them is on the camera.

1 ACCEPTED SOLUTION

jrhoffman75
Legend

Give Canon support a call at 1-800-OK-CANON.

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

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2 REPLIES 2

jrhoffman75
Legend

Give Canon support a call at 1-800-OK-CANON.

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

Waddizzle
Legend

Use Bluetooth to communicate with mobile devices.  Doing so automates the Wi-Fi setup.  Use Canon Camera Connect.  

The built-in Wi-Fi does not mean the camera is fully networkable.  The camera uses Wi-Fi technology to extend the effective range of Bluetooth wireless communication, which is not known for its speed.   Here is a link to the Canon Product Support Page for the R10.

https://www.usa.canon.com/support/p/eos-r10 

Use a USB cable to communicate with laptop and desktop computers using the EOS Utility 3.  The USB connection will be much faster than the Wi-Fi connection.

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