I have a Canon EOS Rebel T100 and I have been trying to do the remote shooting on my MacBook Air

[jesterspit]

I have been trying to use the canon utility app for my MacBook but nothing works. I have a USB cable as well. Any advice?

[Waddizzle]

Make sure that you have a USB data cable, not a USB power/charging cable.  I am not familiar with that camera, but it is possible that Canon's most basic entry level camera is not capable of remote shooting.

[ebiggs1]

"I am not familiar with that camera, but it is possible ... (it's) not capable of remote shooting."

I did look at the specs of one (T100) something I almost never do but anyway it only lists file transfer with wi-fi. Now whether USB can do remote shooting, I don't that either. I assume your MacBook Air sees the T100?

IMHO, if you are wanting to do streaming you need a different camera.

[jrhoffman75 · Accepted solution]

Welcome to the forum. 

Do you have the latest version of EOSU installed?

When you connect your camera to the MacBook and start up Image Capture does your camera show up?

If not, see here:  https://discussions.apple.com/thread/252138459

[jesterspit]

It works now! Thank you and i just downloaded it.