10-27-2022 04:25 PM
My EOS M50 Mark II camera keeps going to sleep while I am live streaming. Is there a way to stop this from happening? The camera has a dummy canon battery with direct connection. We have the complete EOS webcam accessory starter kit for Canon M50. I have already disabled the power saving settings and all the settings i could find that youtube told me I should do, but it still doesn't solve my issue. I can stream for about 30 minutes without it turning off and properly working, but after that eos closes down i have to flick the camera off and then back on again to load it back up and i just really don't want to do that every 30 minutes or feel like i should have to do that after all the money i spent on these products to efficiently give me a better stream. A logitech camera i got for 60$ battery works better than this one and never shuts off. Any help would be appreciated.
10-29-2022 11:55 AM
You’re not supposed to see anything happen or a window open up. The EOS Webcam Utility is a device driver, which basically means that it does not have a GUI.
10-29-2022 01:05 PM
I have a video for you if you would like to see it I don’t know how to send it though
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.