How do I get my T6i videos on my mac?

[dslr-hawaii]

How the heck do I get my videos from my T6i onto my computer? I have the new software installed, I restarted my computer. The software seems to work fine when I open it but when I plug in my camera to my mac laptop nothing happens. It's not the USB (the port works with other devices). The camera is on, the Wi-Fi is enabled. But I can't get either a hard line connection or wi-fi between them. Even when I go to Applications > Utilities > System Information, my camera isn't there. So the computer definitely doesn't recognize it. I'm running OSX 10.9.5, Please help! I've tried googling about this all freaking day. Thank you!

[Janekong]

Have you installed EOS ultility 3.2.21? Can be found here:

http://www.usa.canon.com/cusa/consumer/products/cameras/slr_cameras/eos_rebel_t6i_ef_s_18_55mm_is_st...

[jrhoffman75]

I recall reading that WiFi must be off in order to use cable import.

But, I would recommend using direct import via SD card reader on computer.

[dslr-hawaii]

Thanks John. I tried just doing the direct dump from the SD card reader but it only worked for 1 video (not the other one), both show up in finder but after I import into iMovie, it says nothing is there (which I know is another problem all together). I'll try disconnecting the Wi-Fi and see if that works for direct connect. Thanks for the help!

[jrhoffman75]

If you open the SD card on the Mac and click on the movies can you get both of them to play (i.e. don't import to Mac)?

[theandies · Accepted solution]

As stated if WiFi is enabled USB cable connection is disabled.

[dslr-hawaii]

That worked! Thank you!