Hi dropped a lens on a hard floor at the airport it is now not focusing on manual or autofocus

[powers8888]

Hi dropped a lens on a hard floor at the airport it is now not focusing on manual or autofocus

i have tried on 3 different cameras and it still does not focus.

thanks for any help.

[ebiggs1]

It is broken!  But you really didn't need me to tell you that.  Call Canon service for repair.

[powers8888]

thank you

[kvbarkley]

If it is the 18-55 kit lens, you might try popping back into place. Do a search on these forums.

[RobertTheFat]

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@kvbarkley wrote:

If it is the 18-55 kit lens, you might try popping back into place. Do a search on these forums.

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I wouldn't get my hopes up. The "popping back into place" fix is aimed at a very specific condition (dislocation of the AF motor by trying to focus manually in AF mode). If the OP's lens won't focus even in manual mode, this situation looks more serious.

[powers8888]

lens is Canon 85mm

[ebiggs1]

Whoa!    Which 85?  I dropped my 85mm f1.2L at a birthday party shoot at MCD.  It was $385 to repair the front element.

You need to call Canon service today.  It has to be repaired and by them!