cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

External Flash issue

Bwebb
Apprentice
Hello all,

I have a Canon Rebel t5. I’m trying to get my external flash to work, but in the external flash function setting it states, “Menu not available. Flash is off or unsupported, or an accessory is attached.”

Any ideas on how to fix it? I feel like I have trouble shooted everything!

3 REPLIES 3

Waddizzle
Legend
Legend

@Bwebb wrote:
Hello all,

I have a Canon Rebel t5. I’m trying to get my external flash to work, but in the external flash function setting it states, “Menu not available. Flash is off or unsupported, or an accessory is attached.”

Any ideas on how to fix it? I feel like I have trouble shooted everything!


What make and model flash are you using?

 

Try mounting the flash, and turning it on before you turn on the camera.

--------------------------------------------------------
"The right mouse button is your friend."

ebiggs1
Legend
Legend

"Any ideas on how to fix it?"

"I feel like I have trouble shooted everything!"

 

The answer to both your questions is Canon Speedlite 430EX III-RT.  You have a manual flash that is not made by Canon?  That's your problem which will disappear with the Canon flash.

EB
EOS 1DX and 1D Mk IV and less lenses then before!

BurnUnit
Whiz
Whiz

What brand of flash is it? Is it an ETTL or a manual flash?

Avatar
Announcements