10-25-2024 02:01 AM - last edited on 10-28-2024 09:31 AM by Ron
I am currently having this issue. My camera is a few years old (EOS Rebel T6) but only recently started giving me this error in June. I've been using the same SD card for months, the first time it happened reinserting didn't fox it and I couldn't format it. I messed around with it for a bit but couldn't figure it out so I left it alone. Picked it again after a few days and it worked just fine. Now it's doing it again.
10-28-2024 07:33 PM
Greetings quxnjay,
I'm sorry to hear about the memory card issue you are having with your EOS Rebel T6 camera. Let's test a different memory card with the camera. This will help to determine if the original card you are using is beginning to malfunction.
In case another memory card causes the same issue, then let's check to see if there is any debris inside the memory card slot of the camera. If the slot is clean, then we would suggest on sending the camera to our facility for repair since it may be an internal issue with the camera that is causing this problem.
Canon U.S.A., Inc. has created a new online repair portal that allows you to set up service in a few simple steps. The repair portal gives you the ability to set up service for multiple pieces of equipment at once, and to receive a repair estimate in the majority of cases, depending on your model and issue. The portal also allows you to upload images or videos that will assist us in repairing your product. You can also select how you wish to be notified of the progress of your repair. The portal's service history section allows you to view all services that have been performed on any of your camera or video products since January 7, 2020.
Please follow the link below to access our online repair portal to arrange for service:
https://mycanon.usa.canon.com/signin
Instructions for Accessing and Using the Online Repair Portal.
You will need to access or create your My Canon Account.
If you already have a My Canon Account and your product is already registered, simply click on the “Get Repair Services” link on the left menu and follow the onscreen instructions to arrange for service for your product.
If you have a My Canon Account and your product is not registered, you must register your product first. Click on the “Get Repair Services” link on the left menu, then click on the “Register Product” link on the right. After your product is registered, click on the “Get Repair Service” link on the left menu and follow the onscreen instructions to arrange for service for your product.
If you do not have a My Canon Account, you will need to create one. After you create your account, click on the “Add Product” link to register your first product. After your product is registered, click on the “Get Repair Service” link on the left menu and follow the onscreen instructions to arrange for service for your product.
Once you have completed the repair request, you will have an opportunity to print a copy of the request for your records. This request form will also contain shipping instructions and an address label that you will attach to the outside of your shipping box when mailing your equipment for repair.
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