My M50 arrived in the mail December 2 and worked great right out of the box. I didn't do much with it besides look around in the settings. When I woke up the next morning, the touchscreen no longer showed anything. All I get is a black screen. I can still view stuff through the viewfinder, but obviously I need the screen to work aswell. I've tried googling and checking Youtube and Reddit for fixes, but nothing has worked. I also emailed Canon but did not get any confirmation emails that my message was received. I have no clue what I should do as this was the first camera I've ever purchased and it randomly broke within 24 hours and less than 15 minutes of use time.
Yeah, I looked at all that stuff. I ended up taking it to a local camera shop and they weren't able to figure it out either. Came to the conclusion that it was most likely a loose wire so they're shipping it off to Canon for me. Thanks though!
12/05/2023: New firmware updates are available.
09/26/2023: New firmware updates are available.
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
03/30/2023: New firmware updates are available.