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EOS 6D Mark II warranty repair needed in UK

Matt2012
Apprentice

Hi I brought a cannon camera from currys in the UK and it’s faulty as I only get half a picture taking a photo as the shutter isn’t fully opening.

curry’s has said it has to go back to cannon. So i opened a request to send it back via cannons website.


how long should it take to get a reply? I can check the ticket that’s open. But it’s been a while.

2 REPLIES 2

shadowsports
Legend
Legend

Greetings,

Summer is often the busiest time of year for repairs.  How long has it been?

~Rick
Bay Area - CA


~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

It’s been 17 days so far. The status online just saids processing.

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