EOS 4000D Solid White Line at the bottom half of images and video.

[PokerFace46]

Hello,

I need help with an issue that I am having on a Canon EOS4000D camera which is showing a solid white line in the bottom part of the screen.

it's not an issue with the lcd screen as i'm using this camera as a webcam and it's still showing this white line at the bttom.

i saw people say this might be a sensor issue but how can i make sure it is ?

[shadowsports]

Greetings

The first this to do is reset the camera to defaults.  If you are using any 3rd party gear, stop while you test.  Try a new, full size, freshly formatted memory card from a reputable vendor. Canon lens, Canon battery.  The line does not appear to be related to lighting at this point.

Do some testing and let us know what you find.

[Waddizzle]

Does the white line appear when you browse the menu system?