Canon rebel t6i isn't showing phone when connected

[Maxmrdck]

My phone will connect to my camera but says that i have to check camera settings to connect. I have reset the wi-fi settings multiple times and retried. My phone connected to my camera once and wouldn't reconnect after that.

[StanNH]

Okay, I just got it to work.  Here's what I did:

1.  Uninstall and reinstall the Canon app.

2.  Have your phone forget the Canon network.

3.  On the wifi menu of the camera, reset the wifi settings.  This will bring you back to the initial setup with the pass code.

4.  Let your iPhone find the network and enter the camera's code when prompted for the password.

5.  Open the app.  The app will list the camera.  Select it and let it connect.

6.  Everything should start working again at this point.

[jasonschiely]

Called Canon... no help... they just took my information and said that would send it up to some technical people in the sky I guess and if enough people call and complained then they will eventually fix the bug.

I'm not pissed anymore just depressed. This stinks.

Jason

[Maxmrdck]

I don't believe it's because you're upset is the reason they aren't responding maybe try to create a new post i hope you find your solution!

[jasonschiely]

I called Canon. Told them the problem. No help as yet. Guess I have a $1000 paper-weight in the meantime.

[kvbarkley]

A paper weight because *one* of the many options you have to get pictures off the camera does not work?

[jasonschiely]

Not confused at all.

[jasonschiely]

Done this three times. Didn't help my issue. My phone and camera are connecting without issue. It will let me use the remote shutter feature and I can see through my camera's lens on my phone--- it won't let me see pics on my camera nor, of course, download them to my phone.

[StanNH]

Odd. All my functions were restored after I did the complete reset. Have you tried a different SD card as well?

[jasonschiely]

No I only have one SD card. The one with my photos on it. The last version of this app had no problem reading my SD card.

[RobertTheFat]

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@jasonschiely wrote:
No I only have one SD card. The one with my photos on it. The last version of this app had no problem reading my SD card.

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Your first post said you have deadlines, which suggests that you're at least a semi-professional photographer. But you don't use a card reader and have only one SD card. You're a risk taker; I'll give you that.