I got my Canon T6i 2 weeks ago before going on vacation. Now it's filled with beautiful pictures and videos, and I want to put it on my computer. I got the software installed and everything, but whenever I connect my camera to the computer via USB and open up the canon utilty icon, it's not recognized. The light grey box that says "EOS Pairing Software" is completely empty. I don't know what I'm doing wrong, I read the manual over and over, and still can't connect my camera to the computer. Can someone help me from square 1? >.<
07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM