12-14-2017 07:54 PM - edited 12-14-2017 08:04 PM
So i'm having an issue right now where my 70D is suddenly not being recognized by my macbook. Previously i've been able to use the USB connection multiple times, but out of the blue one day it stopped showing up. It's not showing up on Image Capture, EOS Utility, Lightroom or iPhoto.
I've diabled wifi multiple times, and i've disabled Auto Power-Off. I've switched out multiple USB chords and i've plugged it into multiple macbooks. All my software is up to date.
When I plug the actual chord into the camera, I see that the wifi menu option is greyed out, so I feel like that means the camera is recognizing the chord, so maybe it's my computer?
My computer specs are 2015 Macbook Air 11", OS Sierra version 10.12.4
It's driving me crazy because I am currently on a trip nd only brought a USB chord with me, as my card reader recently broke. Crossing my fingers that it's not an issue with my camera.
05-07-2018 05:25 PM
- Please install EOS Utility Ver. 3.2 from the CD included with your camera, or download it from the Canon homepage.
- When using computers installed with Windows operating systems, please log on to the computer as an administrator.
- EOS Utility 3.2 is exclusively for Windows 8.1, Windows 8, Windows 7, and Mac OS X 10.9, and 10.8.
Downloading all images that have not been transferred to the computer
- Windows 8: Right-click on the [Start] screen, and then click [All Programs] displayed on the lower right of the screen. [EOS Utility] will be displayed on the [Apps] screen.
- Windows 8.1: Click on the bottom left of the [Start] screen to display the [Apps] screen, and then click [EOS Utility].
- Mac OS X: Click the [EOS Utility] icon on the Dock.
IMPORTANTIf you start EOS Utility Ver. 3.2 before connecting the camera to the computer, the [EOS Utility Launcher] screen (shown in the example image below) will be displayed. In this case, please click [Close], and connect the camera to the computer after the window has closed.
NOTEBy default, the downloaded images are sorted into folders by their shooting date, and are saved in the [Pictures] folder on the computer. If you wish to change the destination for the downloaded images, click [Preferences] and specify the settings in the dialog box.
If you click [Select and download], you can select the images you want and download them to your computer from the cameras memory card. For the details, please see the "Downloading selected images" section below.
NOTEIf you wish to edit images using Digital Photo Professional or ImageBrowser EX, refer to the individual software instruction manuals.
05/31/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.1.2
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 220.127.116.11
PowerShot SX420 IS - Version 18.104.22.168
PowerShot 620 HS - Version 22.214.171.124
PowerShot SX720 HS - Version 126.96.36.199
PowerShot G1X Mark III - Version 188.8.131.52
PowerShot G7X Mark II - Version 184.108.40.206
PowerShot G9X Mark II - Version 220.127.116.11
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
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