05-28-2017 02:47 AM
This has been an ongoing and random problem. I contacted Canon last year and they suggested I reset to default settings which I did however the problem persists. I have tried different SD cards & different settings and there doesn't seem any one thing which causes the problem. After "Googling" it does seem that it is reasonably common amongst Canon cameras which is very frustrating. I did take the camera to my local Camera House and they advised that if they sent the camera away it could possibly cost several hundred dollars!
06-24-2017 10:05 PM
Thanks for your suggestion. I don't do continuous shooting so this is definitely not causing the problem. I think I will reset to factory settings again although I did do this last year before embarking on a trip to Africa. The majority of the time it was fine whilst over there however as you can imagine, it is VERY frustrating when you are ready to take an interesting shot and it locks up and shows "busy". I have tried several different cards and the current one is SanDisk 16GB.
06-24-2017 10:11 PM
Thanks! The problem seems to happen completely randomly so it is hard to pin point why the problem happens. Thankfully I can turn it on and off several times and eventually it comes good. I am generally in "auto" mode because the camera takes a very good shot on auto and I am not an expert...lol. As mentioned to one of the other contributors, I think I will reset to factory settings again and see how that goes. I did do that last year and it seemed to be a lot better, although the problem definitely wasn't fixed completely. I have Googled and it does seem that quite a few people have this type of problem with Canon cameras.
06-25-2017 02:30 PM
@Veronica wrote:Thanks! The problem seems to happen completely randomly so it is hard to pin point why the problem happens. Thankfully I can turn it on and off several times and eventually it comes good. I am generally in "auto" mode because the camera takes a very good shot on auto and I am not an expert...lol. As mentioned to one of the other contributors, I think I will reset to factory settings again and see how that goes. I did do that last year and it seemed to be a lot better, although the problem definitely wasn't fixed completely. I have Googled and it does seem that quite a few people have this type of problem with Canon cameras.
Sounds like you might be shooting JPEGs, and not RAW files, where you have to post process the RAW files into JPEGs.
Try using P mode. It works just like Green [A] mode, except you are allowed to adjust more settings. You also need to manually raise the flash when, and if, you need to use it.
In P mode, you can disable all of the noise reduction settings, because they can and do slow down the camera. This is where shooting RAW and post processing has the advantage over shooting JPEGs in the camera. If you are shooting JEPGs, then you may want one of those settings enabled, if shoot with high ISO or use long exposures.
09-27-2017 02:51 AM
09-29-2017 06:19 AM
Thanks for the suggestion and I will try it although it can be very frustrating if you only have seconds to take a shot. I can usually fix the problem by turning the camera on and off a few times and it mostly comes good eventually. I take a lot of shots on auto which is when it happens. I have also switched the camera to manual which sometimes fixes the problem.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.