12-04-2017 08:17 PM
01-30-2018 02:16 PM - edited 01-30-2018 02:19 PM
It's not just a software update, they do something with the hardware too. It took me quite long, and now i am still waiting..maybe a few months again. It first took me long before i could get someone on the phone from canon Belgium (lol). they said that i had to ask the store where i bought my camera, where they upgraded the camera. So I did. And the store sended a mail to the upgrader, no response. So i waited a few weeks, sended an email back to the store, and got replied that they where still waiting on an answer..I asked the store the same question about 5 times..so months go by and I had still no answer what the heck was going on. Then i got a little bit pissed and 'demanded' an answer or i would go to an upgrader myself and would let check everything. Then i got the phonenumber from the official spokesmen from canon Belgium. Explained what happened, he assured me they will try to replicate this 'bug' and make an update for it..and if i needed Clog, they will hand over me another camera with clog ON it..was a nice man.. But indeed, a very big struggle just for one question...
10-29-2023 01:11 AM
Thank you for the update as many users are in this thread and watching like me. I went to a local canon shop the official canon lab or factory in Orange County (I live in la). I had not even thought about this but have realized there is a firmware update.
but as you list two possible ways to install the firmware . I have not done the update yet.
I wanted to confirm that others did it successfully. I remember updating firmware in the past via the card as this was I think the only way to do this. I m speaking from experience in history. As I owned a 1Dmk4 then the 6D, before finally buying the 5Dmk4 that I use now.
since I use a canon printer as well, I am not sure what I used, as the printer uses various software.
this camera I just noticed needing the firmware or possible firmware but was not told if I needed it as it might not be compatible or for my needs using older hardware non RF etc. And or the streaming iotion not necessary.
can you share a link for the firmware list of features?
again thank you for this information and also if you can is there a good link for the utility software that would work or is that a pc only?
sometimes I cannot find older software or miss a utility totally if it is buried in a list.
lastly I remember using a movie utility for Final Cut Pro.the older software…
was not sure what happened to the movie utility, if it is no longer needed.
but the cLog footage I plan in using Resolve to color grade. Not canon photo software.
but it may be necessary to convert footage using the canon ?
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.