10-11-2019 01:31 AM
Solved! Go to Solution.
10-15-2019 12:56 AM
10-11-2019 02:36 AM
@JJCamille wrote:
I need help. I have a brand new ScanDisk ULTRA 64 GB sd card. I have looked up many forums and YouTube videos and tried everything but still get the message "Cannot format; change card". Please does anyone have any tips or tricks? Do I need to get a different SD card?
Hi JJ:
1st, have you had success formatting other cards, particularly high capacity ones? According to the SL1 specs it should be able to use SD/SDHCSDXC cards, so that would suggest it should.
2nd, Where did you get your Sandisc Ultra card from? I see you have spelt it differently from the official manufacturer, is that just a typo or did you copy it from the card. There are lots of counterfeit cards out there.
10-11-2019 10:06 AM
Is is a full size card or a micro card with an adapter?
Use a full size card
10-11-2019 12:40 PM
If it were "write protected" I would expect it to tell you so, but check the write protect tab, anyway. It sounds like you may have a bad card. BTW, I have never heard the brand "ScanDisk" before. Is that a typo?
10-11-2019 10:12 PM
If it is not a typo for SanDisk, it is a clever counterfeit!
I really need to take the counterfeit products class at my work to see more of these.
10-13-2019 12:06 AM
10-13-2019 12:21 AM
It was a typo.
10-13-2019 09:43 AM
the dash numbers are the language, english, french, japanese...
These are micro Sd's with adapters:
Full size looks only like the adapter.
Try a new full size card.
10-13-2019 11:19 AM
@JJCamille wrote:
Honestly folks I am so lost. This is a friends camara that is brand new and she has never used it. I am still a beginner and don't know how to tell at all the specs and if the chip I believe is full size. I went a formatted the card via my pc but I am still getting the same message through my camara. I was told that I may need to do a firmware update so I found that through the Canon website but there are 5 options that I dont know which one to use. They all say 100d_sl1_x7- firmwareupdate then they all have different last digits. -en, -fr, -jp, -sp, - zh. So I have no clue. The disk itself says SanDisk ULTRA 80MB/s. To the right side it has the SD logo with XC 1 then the C10 logo underneath that.
Those last digits are describing the default language the menus will use: English, French, Japanese, German, etc. BUT, forget about doing a firmware update for now. You may do more harm than good. I doubt if that would correct the issue, whatever it might be, anyway.
Your memory card is the prime suspect, until proven otherwise. Make sure that you purchase SD cards from a reputable source. There are many counterfeit cards being sold on Amazon and eBay. I recommend stopping by a Best Buy.
These are the cards that I use. I have never had an issue with Sandisk FULL size SD cards. I suggest that you go out and buy a new SD card from a local store.
10-13-2019 11:27 AM
@JJCamille wrote:It was a typo.
I think you have this one.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.