01-14-2016 02:24 PM
Hey Community,
When i go to take a photo i get all these weird lines on my screen and when i look into the lens it says "busy" any idea?
01-15-2016 08:54 AM - edited 01-15-2016 08:55 AM
Start the process of tedious elimination. Try a new SD card. Now you need to try a different lens. The battery. The charger. Whatever else that is involved with your shooting. If all is well and you still don't get your shots, call Canon service.
01-15-2016 01:11 PM
Looking at your image and ignoring the black lines... that's the camera status screen, not an image. So this isn't a sensor defect or memory card defect, it's a screen defect.
There wont be a setting you can change to fix that yourself. You'll need to contact Canon support for service on the camera.
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.