Hi atholliday! So that everyone's on the same page, it will be helpful to know what equipment you're using, any error messages you're getting. Any other details you'd like to give will only help the Community help you! Thanks and have a great day!
To start the process of having your camera repaired, you'll need to complete a Repair Request on our website. If this is a time sensitive-matter, additional support options are available at Contact Us.
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