05-01-2015 11:11 PM
I had one shot from a session come out green, then 12 shots later an image had a black bar across the top 5th of the frame appeared on another shot. The preview on the camera showed the issue on both frames, and the CR2 and JPG both were green on my computer and software. Both images were in the middle of a 3 shot blast. I have had no issue previously. The camera is 8 months old and only has 7,000 shots. I am worried the shutter is going out on the camera.
Anyone else have this issue? How was it solved.
05-02-2015 02:24 AM
05-02-2015 10:31 AM
It's the first image that puzzles me. The only thing I can think of that might cause that effect is a defective LED floodlight.
05-12-2015 04:42 PM
They both were shot with only available light from a constant light source of modeling LED bulbs in a light box. So the green in the one picture makes sense from a defective LED light source. The second image looks like a shutter issue to me. It hasn't happened since and I have shot a couple thousand images hence. I hope it is not going out. My 5D mk3 is less than an year old.
05-13-2015 10:34 AM
If it is less than a year old, it is under warranty. Send it to Canon today with an explanition of the issue. They can determine if you have a problem. The green photo is not a faulty camera. If it were it would be the sensor and not the shutter. The second does seem to be a shutter issue but it might be to a setting error on your part!
05-13-2015 06:52 PM - edited 05-13-2015 06:57 PM
How fast were your shutter speeds?
LED lights may pulse enough that you might have had those results if you were using higher shutter speeds.
05-15-2015 11:23 PM
05/31/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.1.2
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 18.104.22.168
PowerShot SX420 IS - Version 22.214.171.124
PowerShot 620 HS - Version 126.96.36.199
PowerShot SX720 HS - Version 188.8.131.52
PowerShot G1X Mark III - Version 184.108.40.206
PowerShot G7X Mark II - Version 220.127.116.11
PowerShot G9X Mark II - Version 18.104.22.168
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.