08-25-2013 04:22 PM
I have a 70-200 usm IS lens that is several years old and very well used. It still focuses nicely however there seems to be some slop in the zoom portion of the lens. What all is done on a refurbish and would it be basically brand new?
08-26-2013 11:21 AM
Generally a reburbishment is something that is done on the manufacturers end with product that was returned for some reason. They build it back to spec, replace cosmetic damages, test it, and re-sell it - not to the original owner. What you're talking about is more like a repair, not a refurbishment.
08-26-2013 01:32 PM
So you don't know what Canon typically charges for such a service?
08-26-2013 03:19 PM
Based on repairs I've heard of, I'd expect it to be somehwere in the neighborhood of $150 - $200. But those were always for distinct repairs (AF ring, glass, housing, etc.) No idea what they'd charge for severe slop, seems like that would require entirely new housing.
Unfortunately Canon won't tell you how much it's going to cost until you send it in.
08-26-2013 03:22 PM
I just emailed their service repair group for this information.
Thanks for your input
08-27-2013 10:04 PM
05/31/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.1.2
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 184.108.40.206
PowerShot SX420 IS - Version 220.127.116.11
PowerShot 620 HS - Version 18.104.22.168
PowerShot SX720 HS - Version 22.214.171.124
PowerShot G1X Mark III - Version 126.96.36.199
PowerShot G7X Mark II - Version 188.8.131.52
PowerShot G9X Mark II - Version 184.108.40.206
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.