EF 70-200 L f/2.8 IS II ($1949.00) - inside OEM Canon lens case - rolled off car seat onto driveway. Broke plastic knob on tripod mounting collar. Focus at max distance became noticeably softer.
Packed in original box and shipped to Canon Repair (UPS with $2000 insurance = $56)
Repair Estimate:
1. New Tripod Mounting Ring - $116.73
2. In-warranty labor charge - $359.00
3. 2nd day Shipping & handling - $16.00
4. Tax - $7.30
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Total- $499.03 
Cost with CarePAK PLUS = $0. 
Lessons learned -
1. Buy CarePAK Plus - Now 2 & 3-year plans. Price depends on product.
2. Buy a better lens case - Canon's has ZERO side padding.
3. Take the time to strap your equipment down so it will not roll around.
Great turn-around - I was without the lens for 4 weekdays (plus Sat & Sun)
PJ
Yep!
