01-10-2023 03:26 AM - last edited on 01-10-2023 09:46 AM by Danny
The front tube move gently side by side - from the lens was new. I thing it is a production fault.
Can this problem be solved by adjustment or do I need a spare part?
I see another post with the same problem:
A little loose tube: Canon EOS R Talk Forum: Digital Photography Review (dpreview.com)
01-10-2023 09:31 AM
I've never owned a lens with a loose barrel or ring, but I'm sure its possible. I'd send it to Canon for inspection. If its new, you can exchange at the retailer.
Bay Area - CA
~R5 C (184.108.40.206) ~RF Trinity, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring~6D2 (v1.1.1) Retiring ~EF Trinity, others ~DxO PhotoLab Elite ~Windows10/11 Pro ~EVGA RTX 3080Ti FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6 ~CarePaks Are Worth It
01-10-2023 10:52 AM
"Can this problem be solved by adjustment or do I need a spare part?"
Don't mess with it either return it or send to to Canon.
01-11-2023 07:43 PM
Every 24-105 I've owned has had some play, as well as 24-70s. They also rattle because of the IS.
Not sure how much play you are experiencing, but they aren't rock solid when extended, and most likely there's nothing wrong .
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.