Looking for Repair Parts For EF 200-400mm F4 L IS USM Extender 1.4x Lens Bayonet Mount Ring

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11-11-2021 09:40 PM
Hi All,
I am looking for Canon original Lens Bayonet Mount Ring for my Canon 200-400mm F4
I found it on Ali Express, but I was warned not to use duplicates.
Can someone point me in the right direction of who I should contact in Canon to get this part? Any e mail or person?
Much appreciated
Many Thanks
R
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11-12-2021 08:40 AM
Just call the Canon contact number for the country/region you live in.
In the US you could call 1-800-OK-CANON.
Conway, NH
1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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11-12-2021 09:58 AM
"... Lens Bayonet Mount Ring ..."
Just curious since I don't have that lens but us there anything special about the mounting ring?
EOS 1D, EOS 1D MK IIn, EOS 1D MK III, EOS 1Ds MK III, EOS 1D MK IV and EOS 1DX and many lenses.
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11-12-2021 11:04 AM
We are talking about a $10,000 lens when new, and about $5,000-$7,000 when used.
I am curious as to why you would not have it professionally repaired by a Canon authorized repair service?
Mike Sowsun
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11-13-2021 08:14 PM
cheers, TREVOR
The mark of good photographer is less what they hold in their hand, it's more what they hold in their head;
"All the variety, all the charm, all the beauty of life is made up of light and shadow", Leo Tolstoy;
"Skill in photography is acquired by practice and not by purchase" Percy W. Harris

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11-14-2021 02:44 AM
Hi Mike
I live in Sri Lanka,
The canon authorized dealer here has no way or clue to bring such a part down.
I have guys to get the job done to replace, but I have no way of getting an original part down.
If I can get the part down, I will get the workshop in the Canon dealer here to replace it.
If i was living in USA or Europe by all means I would give it to the reputed dealer to sort it out. But when your living in the middle of no where, we need to do things to make things work.
Hope you can understand my predicament.
Regards
Rajiv

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11-14-2021 02:46 AM
Dear Trevor,
I agree, if I was in the USA or Europe where the authorized dealers are competent or capable I would by all means give them.
But living in Sri Lanka we dont have that kind of luxury,
I am trying to get the part down so the workshop here can replace it when I get it, as it seems faster to find my own way to bring the original parts than wait for months without being able to use my lens which is costing me so much in lost assignments and tours.
Hence asking an authorized dealer in your neck of the woods who can help ship this part down for me.
Thanks again
Regards
Rajiv
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11-14-2021 04:05 AM
@rajivwelikala wrote:Dear Trevor,
I agree, if I was in the USA or Europe where the authorized dealers are competent or capable I would by all means give them.
But living in Sri Lanka we dont have that kind of luxury,
I am trying to get the part down so the workshop here can replace it when I get it, as it seems faster to find my own way to bring the original parts than wait for months without being able to use my lens which is costing me so much in lost assignments and tours.
Hence asking an authorized dealer in your neck of the woods who can help ship this part down for me.
Thanks again
Regards
Rajiv
That's a tough one. You have my sympathy. You could try contacting lensrentals.com in the USA and explaining your predicament. They are a huge rental company and, as far as I know, do their own repair and maintenance. They MIGHT be pursuaded to help you. Worth a try...
cheers, TREVOR
The mark of good photographer is less what they hold in their hand, it's more what they hold in their head;
"All the variety, all the charm, all the beauty of life is made up of light and shadow", Leo Tolstoy;
"Skill in photography is acquired by practice and not by purchase" Percy W. Harris
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11-14-2021 07:09 AM
You can download the parts list from here. Then you can search for a supplier of the part.
Conway, NH
1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
