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Lens repair for Canon EF 35-350mm f3.5-5.6L USM

milljam1257
Apprentice

I bought a used Canon EF 35-350mm f 3.5-5.6L. I started having intermittent lens to body communication errors. The Error has become more frequent. I have fairly confidently verified that the problem is the lens, not the camera, by using my other lenses without a problem. On inspection, I noticed visible wear on the lens contacts. 

I contacted Canon Technical Support about the possibility of repairing the contacts. They told me that it can be done but Canon no longer supports this lens.

It's a clunky old lens but It beats the heck out of anything else I have (or can afford) for image sharpness. 

Are there any other options for repairing this lens besides Canon?

2 ACCEPTED SOLUTIONS

ebiggs1
Legend
Legend

Call Midwest Camera Repair.

EB
EOS 1DX and 1D Mk IV and less lenses then before!

View solution in original post

jrhoffman75
Legend
Legend

USCAMERA dot com sells the parts manual, repair manual and a contact assembly for that lens is no other option works out for you.

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

View solution in original post

11 REPLIES 11

kvbarkley
VIP
VIP

You might try to find an old "parts only" lens on ebay. I would suspect most of the contact rings are interchangeable. You can look at a few of the LensRentals teardowns to be sure.

ebiggs1
Legend
Legend

Call Midwest Camera Repair.

EB
EOS 1DX and 1D Mk IV and less lenses then before!

Thank you. I got a cost estimate from them for repair. Worst part would/may be the 8-10 weeks backlog.

wq9nsc
Elite
Elite

Although I am generally not a fan of "magic mouse milk" solutions, in this case you may find that Deoxit gold in the pen applicator formula will restore functionality if it is just a contact issue.  Start with a careful cleaning with high concentrate isopropyl alcohol and a lens quality cloth to clean the contacts on the lens, do the same for the camera body while you are at it.

 

Allow the lens contacts to dry, then carefully apply the Deoxit contact conditioner to the lens contacts ONLY.  Alow them to dry, do a second treatment and again allow time for the carrier to evaporate and then try your lens to see if that restores functionality.

 

There are some conductive greases that are generally silver bearing and are useful for a lot of applications but NOT, repeat DEFINITELY NOT, for this purpose because they will also bridge the nonconductive gap between pads and will cause damage to the camera.  I use silver bearing grease for high power rotary contacts where there is no issue of shorts/leakage and it works wonderfully but too many times people try this product where it does not belong.

 

Rodger

EOS 1DX M3, 1DX M2, 1DX, 5DS R, M6 Mark II, 1D M2, EOS 650 (film), many lenses, XF400 video

If the gold plating is worn off I doubt any cleaning or magic milk formula will make it reliable.

EB
EOS 1DX and 1D Mk IV and less lenses then before!

I have the same lens and as I understand it parts are hard to find. Non working doner lenses thru Ebay seems to be about the only parts source. That's the primary reason I haven't sold mine. Knowing it could fail after selling it & just become junk to the buyer isn't my way of doing things. Odly enough it's seeing some use because every so often my 28-300 decides not to communicate with 1 of my camera bodies so I quickly swap to the 35-350.

"A skill is developed through constant practice with a passion to improve, not bought."

Thanks. I may try this first.

jrhoffman75
Legend
Legend

USCAMERA dot com sells the parts manual, repair manual and a contact assembly for that lens is no other option works out for you.

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

Thanks. Found the part and diagram. 

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