08-16-2022 07:47 PM
I cannot register my RF100-500mm F4.5-7.1 L IS USM as it doesn't come up as I type it in.
Solved! Go to Solution.
08-22-2022 11:57 AM
It works now. I just registered mine. Note that they return two options to the search - one is the refurbished one, so make sure to choose correctly.
08-19-2022 09:57 AM
Greetings,
This is such an insignificant and minor inconvenience. Just be patient. Canon will not nullify your warranty or Care-Pak status. In a short time, those who own this lens will be able to register and activate their Care-Paks. In the mean time focus on something important like staying healthy. Enjoy your cameras and summer.
~Rick
Bay Area - CA
~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
08-19-2022 01:03 PM
Completely disagree. One still cannot register 0.71 EF to RF mount adapters. First tried in April of this year after I picked up mine. Canon needs to step up their game and provide a way to register all products. Should be as simple as adding another database entry; no more difficult than adding products to their databases for the main product pages and support pages.
08-22-2022 11:57 AM
It works now. I just registered mine. Note that they return two options to the search - one is the refurbished one, so make sure to choose correctly.
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