03-06-2018 09:38 AM - edited 03-06-2018 02:41 PM
I just bought a new 55-250 is stm lens and everything is working fine except that when I am in video mode and I am zooming, the lens makes a rattling/clicling noise that is picked up by the on board mic when shooting in a quiet environment.
The weird thing is that this noise is not there in picture mode when zooming, only when shooting a video and zooming together.
It is NOT the IS noise since I also hear this one (but it is really subtle) and when I turn IS and AF of, the rattling zooming sound is still there..
I am really bothered since I loved the lense, but ot is also supposed to be STM (silent). However I also have a 24mm pancake lense which is also STM, but it is making noise also in video mode, but this was a known issue and many people have noticed it, so I kept it.
Is it normal For the 55-250 (anybody also noticed it) or should I return it ?
Thanks
(my cmera is a Canon SL1)
03-07-2018 01:33 PM
03-07-2018 01:37 PM
You're welcome! I'm glad to help!
Let us know how things turn out!
03-07-2018 03:41 PM
"...if you feel that your 55-250mm is making noise that it shouldn't,..."
It is ! Call today or return it.
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