24-105mm lens: Sand under the focus ring

[hamil]

Hey all, my friend gave me a 24-105mm AF and it seems to have sand under the focus ring. I believe her dad took the lens to Africa on a safari haha.

Anyways, the auto focus is smooth, though manual focus is a bit affected. How much do you think it would cost to clean if I sent it to Canon?

[deebatman316]

We need to know the full name of the lens first to see if Canon still services the lens. Canon has made multiple 24-105mm lenses that have autofocus. So simply saying “24-105mm AF lens” doesn’t really help. The complete name can be found when the lens cap is removed on the outer ring. I have an example picture below to help identify your lens.

 

 

[ebiggs1 · Accepted solution]

A better course of action is to call Canon1 (800) 652-2666. We don't know anything but Canon will tell you everything.

How much it will cost or if it is still in service life can be found out there. Not here.

"... it seems to have sand under the focus ring."

Although I suppose it is possible to get sand under the focus ring I think it unlikely. I have never heard of that happening which isn't important.. That's a pretty small gap. Call Canon.