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100-400 4.5-5.6 troubleshooting, paper between lens layers?

John_Arneson
Apprentice

Anyone seen this before? Still seems to shoot fine even around what appears to be paper between the lens layers... unfortunately discovered on vacation/photo shoot 😉  Any idea how problematic it will be to repair ($-$$$)...


IMG_2260.jpeg

 

2 ACCEPTED SOLUTIONS

MikeSowsun
Authority
Authority

Canon actually uses pieces of black tape inside many of their lenses. My guess is a piece of tape has come loose and found it’s way to the front of the lens. 

D89CAFDB-2F44-467C-868E-F1850F397699.jpeg

Mike Sowsun

View solution in original post

John_Arneson
Apprentice

Hey all, in followup it turns out it was the backing to the flex circuit and thankfully Mike at PhotoTronic in Topeka was able to fix and ship back under $200, top notch work 😃

Canon would not accept for return, offered a tiny discount on trade in for a newer model.

View solution in original post

14 REPLIES 14

wq9nsc
Elite
Elite

Does that have a screw on filter with the debris caught between the filter and the lens glass?

Rodger

EOS 1DX M3, 1DX M2, 1DX, 5DS R, M6 Mark II, 1D M2, EOS 650 (film), many lenses, XF400 video

I wish! 😉 Unfortunately it's between the internal glass layers. 

shadowsports
Legend
Legend

Greetings ,

I'm on my phone right now so I can't get a good look. I do know that my 100-400 doesn't have any paper shavings.  I'll look at it more closely in the morning.. Any idea how whatever it is got in there?

 

~Rick
Bay Area - CA


~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

JFG
Mentor
Mentor

How long have you had that lens?  If the piece is ingrained in the glass, then quality control had a blind inspector!  Did it come like that new or did you purchase it used?  It is hard to believe that could happen.

Cheers,
Joe
Ancora Imparo

"A good photograph is knowing where to stand."
― Ansel Adams

"There is nothing worse than a sharp image of a fuzzy concept."
–- Ansel Adams

"You don’t take a photograph, you make it."
--- Ansel Adams


@JFG wrote:

How long have you had that lens?  If the piece is ingrained in the glass, then quality control had a blind inspector!  Did it come like that new or did you purchase it used?  It is hard to believe that could happen.


Yes.  All of this  ??  We are going to need the back story on this. That is one of the most bizarre things I've seen.   

~Rick
Bay Area - CA


~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

ebiggs1
Legend
Legend

It is  a flaw for sure. The question now becomes what do you do? If it doesn't impact the photos perhaps you forget about. If on the other hand you want it fixed it will need to go to Canon. Now the question is, is it still under warranty or is the dime on you? Call Canon and set up a C&C.

EB
EOS 1D, EOS 1D MK IIn, EOS 1D MK III, EOS 1Ds MK III, EOS 1D MK IV and EOS 1DX and many lenses.

amfoto1
Authority

This appears to be "separation".

Some lens elements are "glued" together to form a "group". Sometimes the glue between them fails for one reason or another. It ends up looking a lot like this. If this is the case, AFAIK the only solution is to replace the group. 

Another possibility is that some moisture got into the lens and dripped onto the surface of an element, leaving a "deposit" of minerals or whatever. Think of the water spots you see on glass when it's left to dry, for example. This might be more easily fixed... just a good cleaning, although disassembly of the lens would still be needed.

The thing to do is get it into Canon USA repair dept. and have them look at it. They can give you a repair estimate. I can't.

NOTE: If this is the earlier version of the lens, with the push/pull zoom, I recommend you call Canon first to be sure they still work on that version. It's been out of production for almost 10 years now. If it's the "II" version, should be no problem getting work done on it.

***********


Alan Myers
San Jose, Calif., USA
"Walk softly and carry a big lens."
GEAR: 5DII, 7DII (x2), 7D(x2), EOS M5, some other cameras, various lenses & accessories
FLICKR

This isn't a random mineral deposit. It is a chunk of something. Doesn't look like it could be adhesive from in between elements.  Could a push-pull zoom have sucked in a big piece of something like this?

MikeSowsun
Authority
Authority

Canon actually uses pieces of black tape inside many of their lenses. My guess is a piece of tape has come loose and found it’s way to the front of the lens. 

D89CAFDB-2F44-467C-868E-F1850F397699.jpeg

Mike Sowsun
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